FAQ – Shadow Beats

1. How long does delivery take?

Orders are usually delivered within 3–7 working days depending on your location.

2. Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available in most areas across Pakistan.

3. How can I track my order?

Once your order is shipped, you will receive tracking details through email or phone.

4. What if I receive a damaged product?

If your product arrives damaged, contact us within 24 hours with pictures of the product and packaging.

5. Do your headphones support gaming?

Yes, our headphones are specially designed for gaming, music, and daily use with high-quality sound.

6. Can I return or exchange a product?

Yes, we offer returns and exchanges according to our Return & Refund Policy.

7. What payment methods do you accept?

We accept Cash on Delivery and other secure payment methods available on our website.

8. How can I contact customer support?

You can contact us through our email or contact form for any help or questions.

📧 Email: shadowbeats@gmail.com
📞 Phone: +92 3191021664